Refund policy

Your 100% satisfaction is important to us. We are so confident in our products, that we offer a 30-days Return & Exchange Policy:

 

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

  • Timing: we have a 30-days Return & Exchange Policy, from the day item was received.

  • For returns, please email info@theravelight.com with the subject 'Returns' and include your order number, name and the reason for the return. Or you can go to the "Contact Us" page and fill out your information.

We appreciate your business, and will respond to your claims within 24 hours.