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Refund Policy

Your 100% satisfaction is important to us. We are so confident in our products, that we offer a 30-days Return & Exchange Policy:
 
  • We offer refunds exclusively if a product is damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 30-days Return & Exchange Policy, from the day item was received.
  • For returns, please email info@theravelight.com with the subject 'Returns' and include your order number, name and the reason for the return. Or you can go to the "Contact Us" page and fill out your information.
  • If Your Return is accepted, you will receive a full refund, a new shipment, or an exchange for your order.

Note- We do not provide refunds for failed deliveries caused by a customer entering in the wrong shipping address, so please be mindful & thorough !

We appreciate your business, and will respond to your claims within 24 hours.

FREE 3-7 Day US Worldwide Shipping

You Shouldn't have to Worry about Long or pricy Shipping! Our First-Class Logistics Team will ensure Your Package is Delivered Safely & Efficiently.

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30 Day Money-Back Guarantee

Your 100% Satisfaction is Important to Us. If you are Unhappy with your Order, you will receive a Full Refund.

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Order Tracking

We value your time and money. This is why we take the guess work out of shipping & delivery by offering a free, 24/7 order tracking system.

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